Do Ocado offer discount codes?
Ocado does offer voucher codes from time to time. Your best chance of finding a code is here at MyVoucherCodes, where all the latest Ocado offers and deals get posted, so keep an eye out.
When can I book my delivery?
Ocado offers delivery to your front door between the hours of 5:30AM to 11:30PM. It’s available 7 days a week.
What does Ocado SmartPass offer?
You can get discounts, priority delivery slots, samples, gifts and more when you sign up for the SmartPass programme.
How do I book my Ocado delivery?
Once your shop is complete, select the ‘book a delivery’ button to begin the process. Confirm your delivery address and look through the available slots to find a date and time that suits you. If any slots are free, you can book your delivery as early as the next day! If you’re organised and plan your food shops, you can select a future date for your order to arrive, so your fridge stays stocked at all times. Make sure your order total is over £40 to qualify for home delivery.
What happens if an item in my Ocado order is substituted?
Ocado does its best to deliver your order just how you wanted it. However, if something you ordered is out of stock, Ocado will replace your item with something similar, so you don’t miss out. Your driver will check that you’re happy with any substitutes upon delivery, but if you’re not, they’ll take them back, and you won’t get charged.
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